The terms of sale of the batshop.com Company, apply to all orders and sales made or to be made between batshop.com and a legal or natural person.
These conditions are listed below,
The customer is informed of the general conditions of sale by a link on the order confirmation page.
Any order placed means that the client accepts all terms and conditions of sale.
It is specified that these conditions govern products sales of the company Main Eurl on the website www. batshop.com.This site is intended for individuals and professionals for e-commerce
1 / Order :
Any order placed with batshop.com by any means implies the acceptance of the General Conditions of sales. Any datas recorded by batshop.com establish proof of transactions with batshop.com by its customers. After reading and accepting conditions of sale, any contrary clause can not be accepted. Selling conditions of batshop.com, supplier, outweigh those of the client. These terms and conditions define the terms and conditions under which all natural or legal persons, of French or foreign nationality order and buy the products offered for sale by batshop.com. The automatic registration system is considered to constitute legal proof of the nature, content and date of the order. So batshop.com confirms the acceptance of its purchase order to the email address it has been given. The sale will be concluded only after the confirmation of the order.
2 / The products :
The peculiarities of the products offered for sale are listed on the site. In accordance with article L-111-1 of the French Consumer Code, photographs
illustrating the products on sale are contract field. All text and images listed on the site, for the whole world, are under copyright and intellectual property.
The use or reproduction of pages from batshop.com, even partial, is strictly prohibited without the confirmed agreement of batshop.com.
Brand logos, brand models and texts related to the images are cited to facilitate research to the public and remain the property of their respective owners.
The specifications, measurements, weight, and others named in our catalogs, have only illustrative value. We reserve the right to make changes that we deem necessary, even after receiving an order without the essential features of the latter find themselves affected.
3 / Confidentiality :
Any kind of documents sent by batshop.com remain as his property.
The personal information that we store about you are indispensable to you to benefit from our best offers.
This information is reserved for purely internal use. Under the Data Protection Act of 6/01/1978 (Article 34) you have a right to access, modify, rectify and delete data concerning you. To exercise this right, please contact:
575 avenue de la Coueste
13400 Aubagne France
4 / General rates :
The rates of our batteries and chargers or other accessories are given in "Euros" and includes all taxes (VAT), prices may be subject to changes
without notice due to ongoing changes in exchange rates and transportation tariffs. Prices charged are those in effect on the date of the order.
The price of our batteries and chargers are fixed for a period of one month.
Prices are subject to French VAT. According to the legislation, batshop.com charges VAT on sales in the EU. Professionals Customers looking for consideration of their VAT registration number should contact us.
All orders are payable in Euros.
batshop.com will offer its lowest prices throughout the year and reserves the right to change its rates at any time. The products will be billed based on rates in effect at the time of registration of your order. Discounted products and our offers are valid until they are visible on the site within the limits of available stocks.
Deliveries to countries outside the European Union (including overseas territories) may be subject to customs charges or to VAT variations. These costs are charged exclusively by the buyer.
5 / Product Availability :
The products are offered for sale while stocks last. When ordering a product which became unavailable, the customer is informed that we are out of stock.
For batteries and chargers on sale, the offer period is one month after the beginning of remission.
The updates of information on the stock of batshop.com with the actual stock of products in our warehouse is done automatically after each customer order. For products not stocked in our warehouses, please contact the customer service to get the accurate delay for the delivery.
In this context, further guidance on the availability of products are provided at the moment of validation of your purchase. These informations are not contractual. In the event of a breakdown of a product of the stock after placing your order, we will notify you by email. after validation of your order the items is directly reserved for you.
6 / Order
Orders can be sent to batshop.com by e-mail, fax or mail.
For further informations call us on phone during opening hours.
There is no minimum order amount.
The customer clicking on the "Submit Order" at the bottom of the page validates his order and the detail of it, and accept the present Terms and conditions.
The company batshop.com then confirms the order by email.
This mail detail all elements of the order. batshop.com also sends an email when the order is shipped.
The data stored in the order by the company batshop.com constitute proof of the nature, content and date of your purchase. They are archived by the company batshop.com. The customer has access rights to this filing by contacting customer service.
Any customer order cancellation must be confirmed in writing. A free cancellation of a custom-made order can not be considered. In the case of a customized product order or meet a specific customer need, the cancellation request shall be in writing received in our services sends receipt requested, before the production order have been launched or before the order was not placed with suppliers.
7 / Order tracking :
batshop.com informs its customers via email of all steps concerning their order, confirmation, preparation and dispatch of orders.
8 / Secure payment
The price charged to the customer is the price indicated on the order confirmation sent by batshop.com. The product price is payable th eday of the order.
Five ways are at your disposal to make your payment:
8.1 Blue Card :
HTTPS payment by credit card is valid with Credit Card, Visa and Eurocard-MasterCard.
When the order is paid by credit card, bank account information is encrypted by SSL security system according to the latest technologies encryption applied by our bank Crédit Agricole.
Your order will be processed immediately, in the opening period of the logistics platform.
8.2 Paypal :
Paypal is a platform to purchase in France and abroad, PayPal will refund you the total amount of your order in case of loss receiving or not.
8.3 Bank transfer :
The customer have to make a transfer of the total amount in euros of his order on the account of the company batshop.com,whose bank details
appear on the pro forma invoice and on the client screen at the end of the ordering process.
The final validation of the order and shipping will be processed immediately upon receipt of the transfer. Any costs due to transfer are the customer’s responsibility.
The customer making a transfer must indicate the ORDER NUMBER on the wording of Transfer
to be taken into account by our accounting department.
8.4 Bank draft :
For this type of payment the order will be confirmed upon receipt and cashing of it. Due to this, additional time is to be added accordingly before
receipt of your order. The customer must print the order form and attach it to the check to process the order as soon as possible.
If the customer is not able to print the order, the client can join a free paper that will be brought all the necessary information to process the order (references, quantities, prices, address).
The customer's bank account must be opened in a bank domiciled in France or in overseas territories. The check must be made in Euros and at batshop.com’s order. The control checks must be sent to the following address:
575 avenue de la Coueste
13400 Aubagne France
8.5 Administrative remit
This type of payment is only reserved for governments.
It is a 30 days payment.
The order validated by the customer will only be considered effective when the bank payment centers concerned have given their consent. In case of refusal of payment, the order will be canceled and the customer will be notified by email.
9 / Payment terms for distance selling professionals :
Payment will be made to order before shipping. Any delay in the payment, even partial, of one of the commitment, shall involve the immediate payability, by right
of the amounts remaining to be paid and the immediate suspension of other deliveries.
In this case, the client is informed and accepts the possibility of cancellation without compensation and without notice of orders or contracts of the defaulting debtor.
9.1 Late penalties :
Any amount unpaid on commitment add penalties calculated at the annual rate of 12%.
Pursuant to Article L.441-6 of the French Commercial Code, a flat-rate allowance compensation for recovery costs of € 40.00 have to be paid by a debtor paid after the payment deadline.
9.2 Penalty clause :
Pursuant to Article 1226 of the French Civil Code, if the debtor deficiency, the recovered amounts due will be increased, in addition to default interest, a
fixed compensation of 15% of their amount. The customer will be denied any right of retention or compensation.
Invoices will be sent in PDF format unsigned e-mail to the address provided by the customer.
10 / Livraison des commandes :
10.1 Background :
Delivery charges in Colissimo are free in France. For other destinations, they are calculated and depend on the type of items ordered
and the country of delivery.
The delivery time is 2 working days to all destinations in France, subject to product availability. The deadline for Europe is 4 working days.
From the management of your shipment by the carrier, from our warehouse, delivery is sent directly to the client. The responsibility equipment sold as well as the management of equipment is the responsibility of the carrier from our store.
The material is assured if instructed at the expense of the purchaser.
If a product is not in stock with us, the average time is 7 working days.
If an item has a period greater than 2 weeks, the customer is notified about his client area of ??this temporarily out of stock. In this case the customer has the choice to maintain the order, choose another product or cancel the order.
The order is usually delivered via the Poste Colissimo or Chronopost tracking 48 H 24 H All orders entered on www.batshop.com are processed and shipped by our company batshop.com in mainland France, Corsica, overseas territories, Belgium, Luxembourg, Monaco and Andorra. Orders will be delivered to the address we will release the customer during the ordering process.
10.2 Delivery delay :
Delivery deadlines start from the moment of the order, these deadlines are indicative and of obligations. So a delay does not justify the cancellation of the order and can’t thereby give rise to any compensation or penalty. The fact for the customer to postpone delivery dates initially scheduled, do not change the billing of the initially agreed terms and dates.
10.3 Problèmes de livraison :
batshop.com take responsility of the products in case of damage only if the client had previously performed the usual procedures with the
carrier and had informed within 3 days on our company's customer service batshop.com
by E -mail : firstname.lastname@example.org
or by phone 04 65 43 08 77 - Monday to Friday 8 h - 12 h and 13 h - 18 h - Free gratuit
In accordance with Article L. 133-3 of the French Commercial Code you have a period of three days to signal a potential problem with the carrier.
In this situation, batshop.com advises you to report directly to the delivery all the problems found upon receipt of your package (Eg damaged package, already opened ...) and send it to batshop.com within 3 days after your receipt.
After that time this right will cease to exist.
10.4 Product compliance during the period of 14 days from receipt :
The customer has 14 days from the receipt of his order to reject the product and request a refund. In this case, all orders must be returned
within 14 days oafter the application for revocation.
batshop.com will refund or exchange any defective or not corresponding to the order (sending error ...) as soon as the client would have made his wish within 14 days after receiving the product.
In the case of an error batshop.com, thanks to approach our customer service as fast as possible and report in detail the problems encountered.
For return from outside of the metropolitan France, please contact our customer service.
Even after approval, during this 14 days period nothing prevents you to exercise the right of withdrawal provided in Article 11. After that delay our company can not grant your request unless it concerns a manufacturing defect found.
Address cariage or cash on delivery shipments will be refused.
Any package must be returned in perfect condition and prepaid in its original packaging.
The package is under the responsibility of the customer for the return. If all conditions are met, we will refund the product within 14 days. If you want to exchange the item, you must send us a check covering the additional shipping costs.
All packages must be sent exclusively to the following address:
575 avenue de la Coueste
13400 Aubagne France
accompanied by the ORDER NUMBER in order to Login and process your application quickly.
Packages without ORDER NUMBER will not be accepted by our customer service.
The material must be returned in a like-new condition, in original packaging, packaging and transport costs in both directions are the customer.
Or the battery charger returns are processed in order of receipt, within 15 days upon receipt of the package by the customer service.
Interventions under the guarantee could prolong it. Warranty is limited to repair, replacement or possibly a refund of the product.
To exercise the warranty provisions do not remove the label bearing the technical data for your charger or battery.
batshop.com can in no case be considered by the buyer responsible for any harmful consequences of latent defects or other defects that could have resulted.
batshop.com’s customer service will not resume in any event of products not listed on its website, any return due to customer error will result in the resumption of the commodity to 75% of the price charged for costs of restocking.
10.5 Delivery delays :
In the case of a postponement of delivery, the customer is notified by email as soon as possible.
If reception delay from the originally scheduled date from our services, the customer must inform us by e-mail, to enable batshop.com to conduct an investigation with the carrier.
For deliveries with the Post Office, the investigation may take up to 21 days. If during this period the product is found, it will be forwarded to the designated recipient the command. However, if your product is not found at the end of this period of 21 days of investigation, batshop.com will proceed in a new shipment of the order.
11 / Right to retract :
The right of withdrawal from a customer on an order without giving any reason remains possible (to withdraw from the sales contract) as long as the period of 14 days is
respected by the customer.
To exercise the right of withdrawal, you must notify your withdrawal decision of this contract through a statement devoid of any ambiguity, by mail at:
575 avenue de la Coueste
13400 Aubagne France
or by e-mail at the address : email@example.com
You will need to return your expenses directly well in his condition and original packaging in order to be paid before the expiry of the 14 day period and after verification of the product.
Withdrawal effects :
if you withdraw from this contract, batshop.com ll refund the amount of your order, except the cost of return, as soon as possible and in any event within fourteen working days of receiving day by our customer service of your withdrawal decision on your contract. We proceed to any reimbursement using the same means of payment when ordering.
12 / Guarantees :
All products listed on our site have a commercial warranty of 6 months.
The warranty does not cover misuse, as well as possible damage to the article. To make a return in this context, it is imperative
send your request to our customer service.
Are not supported in the collateral framework the following causes: Videos - The batteries unless the damage is due to a defect in material or workmanship
. - Any cosmetic damage
- Damage caused by the use
- Damage caused by accident, misuse, liquid contact
- Any damage caused by the operation of the product outside the permitted or intended uses described in the product data sheets
- batshop.com A product or part that has been modified in such a way to alter functionality or capability without the written permission
- All serial number of a removed or defaced product.
12.1 Manufacturer Warranty :
The warranty applies to all items presented on our website to the needs of our business and private customers. This manufacturer warranty period starts from the date of the delivery and without renewal of the period in case of exchange. The Warranty period is 6 months and can not be less than that provided by our suppliers.
12.2 Conformity guarantees :
According to Article L 211-4 of the French Consumer Code,
Our society batshop.com have to deliver goods in conformity with the contract and is liable for any defects of conformity existing upon delivery. It’s also responsible for any lack of conformity into the packaging, the assembly instructions or the installation itself if it was installed by our company by the contract or was performed under its responsibility.
Only consumers or individual who has purchased a product not within the framework of its trade, business, craft or profession can benefit from this warranty. Thus, the products purchased are covered by an invoice stating the VAT registration number of a company or a professional are not covered by this warranty.
According to the legislation on the legal guarantee of conformity (Article L 211-7 & Article L 211-12 of the Consumer Code), a consumer may request seller meet compliance product defects that appear within 2 years from delivery. However within 6 months, the lack of conformity is presumed to have existed at the date of its delivery. Beyond the period of 6 months, the consumer must prove that the defect existed at the date of its delivery.
12.3 Hidden defects warranty:
Consumers and non-specialists professional who bought a product are affected by this guarantee.
batshop.com can be liable when
default is not visible and makes the product unsuitable for its intended use or making
it so useless for the buyer that if he was aware of the concern he would not have acquired the product or would not have acquired at this price
(Article 1641 of the French Civil Code).
After confirmation of the hidden defect on the product, you will be reimbursed
The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect (Article 1648, paragraph 1 of the French Civil Code).
13 / Force majeure :
batshop.com can’t in any way be liable for any breach of its contractual obligations in a case of a force majeure for the following events without their enumeration can be of a comprehensive nature: disasters, internal or external strike, supply delay or general events affecting and making impossible the normal execution of orders.
14 / Data privacy :
batshop.com is committed to the privacy of its customers.
15 / Reservation of ownership :
Under the law 80.335 of 12 May 1980 and 85.98 Law of 25 January 1985, goods sold by
batshop.com remain legally his property
to the real and definitive collection of the agreed price. Items delivered are considered consigned until this collection.
During this period the goods remain under the buyer's responsibility for the risk and damage that this material could suffer or cause for any reason.
In the event of a failure by the customer of one of the commitment, the seller without losing any of its other rights, may demand, by registered letter, the return of property at the customer’s expense to execution by the latter of its total commitments. In this case these products may in no case be resold or lent without the prior consent of batshop.com.
The products catalog sold by our company remains the property of batshop.com It is strictly prohibited under penalty of prosecution to reproduce even partially photos, paintings and texts found on our website. batshop.com may, without notice, make changes on certain attributes of the items offered in the catalog. We are not required to provide their items in earlier versions and responsibility batshop.com could not be committed.
16 / Intellectual property :
Brand logos, brand models as well as texts brands related are cited to facilitate
research to the public and remain the property of their respective owners.
Any documents from the site batshop.com can’t be either downloaded, reproduced, copied, posted or transmitted in any way whatsoever. Downloading a copies of documents on a computer is possible if it remains in a personal and noncommercial use. The modification of these documents or their use for another purpose constitutes a breach of the intellectual property right of batshop.com.
Any person or company who holds a website and wants to set up a simple link directly to the homepage of our website or on any page of our site must always request permission to batshop.com.
This is by no means a tacit contract.
However, it is strictly forbidden to create any hypertext link to the site batshop.com and using the technique of "framing transclusion" or the "in-line linking or negative SEO."
The discovery of this type of link with our company batshop.com impose on the web host or responsible to remove these on request of batshop.com.
17 Applicable laws to the dispute :
These Sale Conditions are subject to French law.
The language of these Terms and Conditions is the English language. The products offered for sale comply with French regulations.
In the case occurring, it will depend on the foreign customer to check with local authorities the possibilities of using the product he intends to order.
The responsibility of society batshop.com won’t be liable for non-compliance of a foreign country where the product is delivered.
The Marseille ( France ) Commercial Court is the only jurisdiction in any dispute with a professional client.
Our conditions of sale shall cease to apply if, at a previous order, the professional customer has breached its obligations. A refusal to sell will be statutorily favorable to our company, except where the latter provides for approved collateral or cash with order and in this case, it is understood that no discount will be granted.