Battery issues have been critical lately. Many dangerous situations resulted from problems related to this component and compelled the brands to recall their equipments. HP does not seem to be able to escape from this situation and has issued a new alert regarding the batteries of some of its laptops. These can overheat and burn.
To address this issue of laptop batteries, HP Armada has again issued an alert to recall and exchange these components. According to the company, this problem affects around 101,000 batteries, which must be replaced urgently. This new case happens after the problem in June, last year. At that time, COMPAQ faced a similar issue, which forced them to recall and exchange 41,000 batteries. HP has identified this abnormal heating issue in the batteries for its COMPAQ ProBook, HP ENVY, Compaq Presario, and HP Pavilion PCs, sold between March 2013 and October 2016.
COMPAQ 's recommendation is to immediately remove the battery from the computer and contact the nearest brand support center. The device can still be used if it is connected directly to the power source. According to HP, not all batteries in the computers we are talking about have this problem. The brand also has a checking tool which can be done manually. Battery identification can be done on this COMPAQ support page. This battery replacement is recommended to anyone having the identified models to avoid overheating issues and is free of charge
It is important that the batteries be removed immediately from the identified models for the user’s protection.